architects of digital communication

Services



Service & Support


As a quality provider, we attach particular importance to the best possible performance and the highest level of satisfaction. In order to maintain this level of satisfaction, even after installation, we offer you the possibility of concluding a Service Level Agreement (SLA) with us. The SLA provides you with certain guarantees: a telephone hotline in the event of malfunctions, maintenance, tracking and monitoring of malfunction reports via a trouble-ticket system, rapid repairs as well as permanent monitoring of operations.