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netvico develops interactive orientation for city libraries and adult education centers

Visitors to Munich and Duisburg use digital guidance and information points

The Stuttgart technology expert netvico GmbH has equipped the Munich city library in Giesing as well as the city library and the VHS Duisburg with digital info points and signage systems. The systems were developed on the basis of the digital signage system from netvico and use the netvico software "PlayEverywhere" to present the desired offer to visitors quickly and conveniently. Both systems have been operating successfully since 2016 and are very well received by visitors.

It all started in April 2016 with the Giesing City Library, which is part of the Munich City Library network with around five million visitors a year. After moving to a new building with extensive lending space, it was the first Munich city library to introduce digital user guidance and media navigation. These guide visitors via interactive functions to the location of the desired media and help them to quickly find the literature they want on the more than 1.200 square meters of exhibition space. A digital signage system offers three interactive steles and two digital, interactive advice tables for orientation and media searches. In addition, a digital door sign and a floor sign in the entrance area help with orientation. An outdoor display at the entrance serves as a service point for the residents of the district: It indicates events in the library and provides information about the weather. The Munich City Library in Stuttgart got the inspiration for digital communication. The library of the Baden-Württemberg state capital had a digital signage system implemented by netvico a few years ago and is very satisfied with the service provided by the technology company.

 

Digital guidance for city windows in Duisburg

The municipal library and VHS Duisburg have also been using the digital signage system since autumn 2016. Located in the modern new building "Stadtfenster Duisburg", the cooperation partners needed digital route guidance and information points in the library. The equipment includes 6 touch steles, a 55 "stele towards the street and two 55" displays in the foyer as well as a 46 "display in the school media center. In addition to straightforward guidance, the “PlayEverywhere” software also advertises events and provides information. On the interactive touch steles, visitors can, among other things, call up a map of the genres they are looking for, such as novels, art or travel guides, view events, call up book tips or view the menu of the day and the offerings of the in-house café.

 

Compatible with existing systems

The "PlayEverywhere" software used by netvico is compatible with existing IT infrastructures such as the library research catalog OPAC and can be flexibly configured and operated by the employees of the city library. The award-winning software for digital signage presents a wide variety of media such as static images, animations or videos at the right time at the right place and ensures that all areas of application work together smoothly. "For us, service and customer satisfaction are the be-all and end-all. The strengths of netvico lie in responding to the wishes of the customer and also cooperating flexibly with other service providers," emphasizes Christopher Colshorn, managing director of netvico.

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