Customer Journey and Customer Care 4.0 - Through the use of digital media, such as art walls, LED cubes and in-store TVs as well as multimedia content, a world of experience has been created for customers in numerous SportScheck branches. The SportScheck brand was presented in an attractive and informative way, attracted customers' attention and increased the quality of advice.
SportScheck relied on the following services from netvico:
- Content management with "PlayEverywhere"
- Brand monitors for different theme worlds
- Environment simulations during the running test
- Digital wayfinding system
- Digital boards for orientation
- Information steles on each floor
- Active touchscreen for children
- Customer entertainment in waiting situations
- POS displays for self-marketing
Design & Development
- Multimedia content in your own CD
- Design suitable for the sports retail sector
- Design matching the branch
- Design matching the respective sales area